Wednesday, June 4, 2008

Customers win when online companies make mistakes

This was an interesting article that made me want to do nothing but cruise expedia.com for mistakes all day. Check out the air fairs people have been able to get: $39 round-trip from Seattle to Lebanon, $51 round-trip from Los Angeles to Fiji, San Jose, Calif., to Paris for $27.98, $0 Air Pacific flight from Los Angeles to Fiji.

and HERE is the article.

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